AllTech01
Complete telephony
Web client and mobile apps keep every extension reachable at the office, at home, or on the road, without a separate softphone stack.
3CX Silver Partner
Business phone system,
without the bolt-ons.
3CX puts calls, video, live chat, and messaging in one platform, with apps your team already knows how to open. As a Silver Partner, AllTech designs the cutover, ports the numbers, and keeps it running next to your network and Microsoft 365 stack.
Unified communications
Voice · Video · Chat
Hosted or on-premise
Local engineers
Official 3CX logo — links to our partner referral page on 3cx.com
The product
Unified communications for the way teams actually work.
3CX is a communications system for business that handles voice, video, live chat, and messaging across remote, hybrid, and office teams. Each person gets one extension that covers every channel.
02
Video built in
Meetings and webinars ship with the platform, so you don't pay for an extra video license next to the phone system.
03
Live chat & messaging
Website chat, Facebook Messenger, WhatsApp, and SMS land in the same client your team already uses for calls.
04
Reporting & AI insight
Call logs, queue dashboards, transcription, summaries, and sentiment tools show managers how conversations actually go.
05
Integrations that stick
Microsoft 365 / Teams presence, major CRMs, and click-to-call workflows put voice next to the customer record instead of in a separate silo.
06
Cost you can explain
Licensing is based on simultaneous calls, not a seat for every person who might ever pick up a phone. Internal calls stay free.
Apps & platform
What ships with 3CX.
The pieces most phone vendors sell as add-ons are already in the box. We help you turn on what you will use and leave the rest quiet.
- Mobile & desktop apps
- Android, iOS, Windows, and browser clients with presence, chat, video, and desk-phone control — no VPN required for the soft client.
- Live Chat
- Website visitors chat into the same queues as voice. Agents can escalate a chat to a call or video without switching tools.
- WhatsApp, Facebook & SMS
- Business messaging stays on company numbers and IDs, routed through teams, with history retained for review.
- Video conferencing
- Large meetings with screen share, recording, dial-in, and interactive tools — hosted on your 3CX system, not a third-party meeting tax.
- Contact Center
- Queues, IVR, callbacks, wallboards, whisper/barge, and CRM screen-pop included — not bolted on as a separate product.
- CRM & Microsoft 365
- Caller lookup, click-to-call, journaling, calendar and contact sync, plus Teams Direct Routing on Enterprise where it fits.
- Security & failover
- Encrypted media, SIP attack protection, IP blocklists, auto SSL, admin IP restrictions, and built-in failover options.
- Deployment choices
- Hosted by 3CX, in your cloud, or on-premise on Hyper-V, VMware, or KVM — keep your numbers and use the SIP trunks you prefer.
How AllTech engages
Partner-led, not self-serve alone.
You can trial 3CX yourself. When you want it wired into trunks, identity, CRM, and day-two support, that is the part we own.
01
Assess
We map how you take calls today (DIDs, queues, IVR, fax and analog leftovers) and where a unified platform actually reduces tools.
02
Design & deploy
Trunks, number porting coordination, user provisioning, Microsoft 365 sync, CRM hooks, and handset or soft-client rollout.
03
Operate
Ongoing changes, queue tuning, reporting, and the same AllTech engineers who already know your network and identity stack.
Partner credentials
AllTech · 3CX Silver Partner
We recommend and support 3CX because it puts telephony, meetings, and customer messaging in one system, so you don't need a separate vendor for every channel. Our engineers run it next to Cloudflare, Microsoft 365, and your LAN.
Prefer to evaluate on your own first?Start a one-month 3CX trial
FAQ
Common questions.
What is 3CX?
3CX is a unified communications platform for business — voice, video, live chat, and messaging in one system, with apps for mobile, desktop, and the browser. It can run hosted or on your own infrastructure.
Is AllTech a 3CX partner?
Yes. AllTech is a 3CX Silver Partner. We design, deploy, and support 3CX for businesses that want a modern phone system without a pile of add-on products.
Can we keep our existing phone numbers?
Almost always. We coordinate number porting with your carrier or SIP provider and plan the cutover so inbound calls land on 3CX when you are ready.
Do we need special handsets?
No. 3CX works with a wide range of SIP phones, and many teams run primarily on the web and mobile apps. We will recommend hardware only where it earns its keep.
Can 3CX replace our separate chat and meeting tools?
For many organizations, yes — live chat, WhatsApp, Facebook Messenger, SMS, and video meetings sit inside the same client as the phone system. We size that against how your teams actually work before ripping anything out.
How do we try 3CX before committing?
Start a trial through our referral link, or ask us for a guided demo. We will walk through call flows, apps, and admin basics with no obligation.
Ready when you are
Tell us how you take calls today.
Send a short note about your current phone system, user count, and must-keep numbers. We will tell you whether 3CX is a fit and what a cutover would look like.
