Who provides dental IT support in Logan and Cache Valley?
AllTech provides IT and cybersecurity for dental offices in Logan and across Cache Valley. Its office is in Hyde Park, in Cache Valley, and it has served northern Utah since 2009. Engineers support practice management software, imaging workstations, phones, and Wi-Fi, and run managed EDR with 24/7 SOC review. Phone support is (435) 557-3232, weekdays 8 to 5, with 24/7 emergency response.
What IT security does a dental office need for HIPAA?
The HIPAA Security Rule requires technical safeguards for access control, audit controls, integrity, authentication, and transmission security, plus a backup and disaster recovery plan. In practice that means a named account with MFA for every staff member, logging someone actually reviews, endpoint protection on every PC and server, encrypted remote access, and backups you have restored from.
Can AllTech support our imaging workstations and X-ray sensors?
Yes. AllTech monitors and patches imaging workstations through Datto RMM and holds updates to the versions your imaging vendor supports, so a Windows update does not break the sensor driver on a Monday morning. When the imaging or practice management vendor needs to be involved, AllTech makes the call and stays on it.
How are patient records backed up?
AllTech keeps immutable backup copies of the practice management database and imaging data that ransomware cannot reach or encrypt. Restores are tested on a schedule, and the recovery objectives are written down, so the practice knows how many hours it takes to be seeing patients again after a failure.
Can dentists review images and charts from home?
Yes. AllTech sets up Cloudflare Zero Trust so a dentist reaches the specific application they need after signing in with MFA, without a VPN that opens the whole office network. Access follows the person, so it closes when someone leaves the practice.
Does AllTech do our HIPAA risk analysis?
The practice owns its HIPAA risk analysis. AllTech runs and documents the technical controls, and its free security gap assessment scores backups, patching, firewall, identity, and endpoints, which gives the practice technical input for its own analysis. It is not a substitute for the risk analysis itself.
How much does dental IT support cost?
AllTech does not publish a price list. Support is billed monthly per user or per endpoint and is sized for a single-location practice, not an enterprise health system. Scope is set after a review of your workstations, imaging equipment, software, and backups.